Home
Return Policy

Return Policy

Click here to download Return Policy form

How Do I Return Or Exchange An Order?

Looking to return it or make an exchange? No problem, we have a NO HASSLE Return/Exchange Policy: we guarantee your complete satisfaction. If at any time you're not 100% satisfied, send your unused gear back for a full refund. No questions asked.

* No restocking fees

* No Hassle

* Quick turnaround

To make a return or exchange:

1. When you receive your item you will get a Return/Exchange Form along with it.

2. To return your item just fill out the form listing whether you want a return or exchange and send your product back.

3. It's that easy. If you have any questions you can always give us a call.

It generally takes about 3-5 business days after the package arrives at our warehouse for your return to be processed. Just give us a ring if you have any questions or need assistance 1-866-445-9680.

Shockgarden.com Shipping Time Schedule

USA FedEx Ground shipping.

Shockgarden.com uses FedEx Ground as our standard shipping method for the continental United States. This method is the default shipping method for all Free shipping offers. Any order over $50.00 will automatically be shipped FedEx Ground unless otherwise requested.

How to use this chart: 1. Find your state. 2. Match the coordinating color of your state with the number line below. 3. The number below represents the number of Business Days it will take for you to receive your product. 4. Most orders will ship the same day they are received.

Expedited CANADIAN shipping

At Shockgarden.com we offer an inexpensive and quick shipping option to Canada. If your purchase is over $50.00 your order qualifies for a subsidized shipping option. For 13.99 you order will be shipped USPS Priority International. This will allow your order to arrive in 7-10 business days. We know you want your gear fast, so here is a great option.

Worldwide and Expedited USA shipping

Shockgarden.com uses FedEx Express or the United States Postal Service to move your product quickly across the country or across the globe.

Expedited USA shipping - Overnight + 2 Day + 3 Day

Need your packaged by the weekend or even tomorrow? Shockgarden.com has special volume rates with FedEx Express that will allow you to receive your product as soon as tomorrow at some of the lowest rates available. With your purchase you can choose from Overnight, 2 Day or 3 Day guaranteed delivery. Take a look at your shipping options on the Checkout page.

Worldwide Shipping

Shockgarden.com ships to countries world wide. The United States Postal Service offers their Priority Mail service which is reasonable and fairly quick. Most packages will be delivered worldwide within 7-10 business days not withstanding customs delays. For more information or questions please contact a support specialist by email, phone or chat. 866-445-9680.